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Sales Executive

  • Division: Sales & Marketing
  • Reporting To: Director of Sales & Marketing
  • Issue Date: 06-Nov-2023
  • Issue Type: New
  • Responsibility Level: Grade 9


  • Attend and participate in any meetings (department, communications, etc.) as and when required.
  • Sell Metropolitan Dubai Hotel to local corporate accounts.
  • Identify and manage sales opportunities in the local market.
  • To present monthly reports detailing activities undertaken, revenue generated and future plans in line with departmental budget.
  • Always be aware of occupancy levels forecasts.
  • Develop a coherent plan for each of your key corporate clients.
  • Provide clear and precise written communications to your clients and colleagues
  • Remain up to date with local and regional developments.


  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
  • To report for duty punctually wearing smart attire according to the Hotel’s dress codes and nametag at all times.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To maintain a good rapport and working relationship with staff in the department and all other departments.
  • To attend and contribute to all staff meetings, Departmental and Hotel Training scheduled, and other related activities.
  • To respond to any changes in the office function as dictated by the hotel.
  • To provide a courteous and professional service at all times.
  • Project at all times a positive and motivated attitude and exercise self-control.
  • Handle guest, suppliers and employee enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests/suppliers.

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